1st Responder Stories

Overview

First Responder Stories
Proving ReddiNet's value.

We are proud of the technology that makes ReddiNet a leading emergency management system for first responders. But we know top-notch technology alone does not save lives. It is first responders like you who use ReddiNet to manage everyday emergencies and large-scale disasters that prove its value. Read just a few ways your colleagues have used ReddiNet to make a difference. 

Story

Managing Prison Riots
Patient locator facilitated assignment of guards at hospitals.

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A prison for youth erupted in a riot. Many prisoners were injured and coordination among local hospitals was needed to distribute patients according to treatment need. 

How ReddiNet Helped

Logged in to the Mass/Multiple Casualty Incident Module, hospitals were able to use the patient locator feature to enter all of the patient destinations on one screen. As patients were transported to responding hospitals based on the level of available treatment, officials at the prison were quickly and easily provided patient destinations from the locator and assigned staff to guard them at each facility. 

Story

Saving a Life
Heart transplant found through quick messaging.

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A young woman in critical condition lay in a bed at a small community hospital. She needed a transplant or she would die.

How ReddiNet Helped

Realizing they had to act quickly, medical personnel thought of the fastest way to get the word out. They sent one message through ReddiNet to surrounding counties. That single click of a button brought a response from staff at a larger, heart center in a neighboring county. They had what she needed and the patient was safely transferred for her transplant.

Story

Monitoring An Infectious Person
Missing homeless person found quickly.

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A homeless person, monitored by a Public Health Department for an infectious disease, went missing.

How ReddiNet Helped

The local EMS Agency sent a message through ReddiNet alerting hospitals to report this patient, if found. A medical center in a neighboring county responded to the message by reviewing its patients. The patient had been brought to their hospital and was safe.  The medical center notified the responsible Public Health Department. The case was transferred to the neighboring county’s Public Health Department, ensuring ongoing tracking and preventing the spread of disease. 

Story

Averting a Baby Theft
BOLO alert captures criminals.

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A suspicious person posing as a “baby healer” was spotted at a Children’s Hospital.

How ReddiNet Helped

Quick-thinking staff knew how these criminals operated. They would show up at other area hospitals looking for a baby to kidnap. Immediately, the staff at Children’s Hospital  alerted surrounding hospitals and counties through a ReddiNet broadcast message containing a description of the suspect. The very next day, another medical center in a neighboring county responded that someone matching the description was seen in their facility. Law enforcement was called and apprehended the criminal.

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