ReddiNet is a flexible emergency medical communications network
that links hospitals, EMS agencies, paramedics, dispatch centers,
law enforcement, public health departments and other health care
system participants within local and regional communities. From
its humble beginnings as a voice radio system 27 years ago to its
current fifth generation software, ReddiNet has indeed had a
strong impact on emergency medical communications over the last
Before I came to ReddiNet, I thought I had the best job
ever—working with astronauts. It was exciting and meaningful. But
when I joined ReddiNet, it became my best job ever. When I think
about our nurses and paramedics—what they do, who they help—I
understand what is on the line every time I get a call for help.
It is not about fixing hardware or software, it is about
someone’s life. The mission is so close to my heart. I feel their
need; I feel their intensity. I want them to do their job well. I
want to be there for them, always.
I have been with ReddiNet for 16 years, supporting our
customers in an administrative role. Now I have the opportunity
to work in the field with our customers, and see
firsthand how they use the system during disasters and
on a daily basis. ReddiNet plays an important role in emergency
medical communications and response, and I take pride in knowing
that I am a part of that. ReddiNet has evolved through the
years, but one thing that stays the same is our commitment to our
customers. Our improvements come from listening to them. That is
vital to us.
In my role as Operations Coordinator I wear a lot of different
hats, and no two days are alike. But the one thing that remains
constant is the commitment to provide the best possible service
to our customers. Everyone on the team adheres to the principle
that our customers’ needs come first. When I first joined
ReddiNet I was surprised at how great the working relationship is
between ReddiNet and our customers, but now it makes perfect
sense to me. It’s one of the things I enjoy most about my job.
When I started working with ReddiNet I knew that the system was
important. Now almost 10 years later, I know that what makes
ReddiNet so special is that our team listens to our customers,
and truly wants to evolve our products for you. ReddiNet is
driven to provide not only a state of the art communications
system, but also to introduce foward-thinking innovations
that make a real difference. I’m excited for the future and
proud to be a part of a team dedicated 365 days a year to
supporting emergency medical communications and saving lives.
ReddiNet® Emergency Medical Communications system took shape in
the early 1970s in response to the immediate needs of emergency
workers during a real disaster. Since that time, our original
philosophies and founding principles have not changed. ReddiNet’s
emergency medical communications system remains exceptionally
committed to you—first responders, emergency workers, medical
personnel—and your patients.
For 30 years, ReddiNet has helped save lives—in mass disasters and in everyday first response. From our origins as a visionary voice radio emergency system developed in 1970, to the launch of our computer-based system in 1986, patient care and safety have always been our mission.